Clinic hours when appointments can be booked are: Sunday:11am-3pm Monday 2:00pm-5:00pm Tuesday 1:00pm-7:00pm Wednesday 10:00am-7:00pm Thursday 10:00am-7:00pm Friday 10:00am-3:00pm Saturday NO! Closed! If you do not see an opening join the Waitlist. All First Time Appointments need to be booked online as you will need to create an account and profile. Intake forms need to be filled out prior to your appointment. Inquiries can be emailed to rockyrosewellnessandmassage@gmail.com No phone calls please, I will not be able to answer the phone 98% of the time. Send an email instead with your contact info and I will call back when available to do so. **Direct Billing is not equal, it is your responsibility to know your benefits and how it pays out. Be prepared to pay for your appointment if for any reason Direct Billing Portals are down, we are unable to process your claim or you are actually required to submit your claim in your benefit plan's portal to recieve reimbursement . **Same Day Cancellations will be charged a $25 cancellation fee. No Show appointments are charged $75 fee. this is stated in the booking policy when you are filling out your forms. Be mindful of your appointments, forgetting and double booking yourself are not acceptable reasons to cancel same day, the fee will be added to your rescheduled appointment. Do not use email reminders to cancel appointments as those are no-reply addresses (meaning no one will recieve them) you need to log into the system and cancel correctly or contact me directly. Be accountable and show up for yourself.